Turn Customer Feedback Into Business Growth
Your next big business idea is already inside your customers’ minds.
Custovra helps restaurants, cafes, hotels and stores unlock it with branded review and complaint forms, shared by QR code or link, with staff ratings and real-time reports.
14-day free trial on every plan. Cancel anytime.
Collect. Analyze. Grow.
Custovra makes it effortless to listen to your customers and use their feedback to improve your business.
01Create Your Form
Choose review or complaint forms, customize questions, and add your branding in minutes.
02Share Easily
Generate QR codes or shareable links to collect instant feedback from your customers.
03Get Insights
Analyze feedback, download reports, and track satisfaction trends effortlessly.
Everything You Need to Understand Your Customers
Custovra gives you all the tools to collect, manage, and act on customer feedback, all in one platform.
QR Code & Link Sharing
Gather feedback effortlessly in-store or online.
Review & Complaint Forms
Capture both praise and complaints effectively.
Employee Ratings
Let customers review individual employees.
Smart Reports
Visualize trends and satisfaction data clearly.
Data Security
Your feedback and business data are always protected.
Instant Notifications
Get alerts the moment new feedback arrives.
Built for Businesses That Serve People in Person
Wherever customers sit, queue or check in, a QR code puts your feedback form in their hand.
Restaurants
Table QR codes, waitstaff ratings and complaint alerts for dine-in, takeaway and multi-outlet restaurants.
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Cafes
Counter and cup QR codes, barista ratings and quick two-question forms for busy coffee shops.
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Hotels
In-stay QR feedback for rooms, reception and restaurants, with department and staff ratings.
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Retail Stores
Till and fitting room QR codes, sales staff ratings and branch reports for shops and chains.
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Salons & Spas
Stylist and therapist ratings, private concern forms and front desk QR codes for appointment businesses.
Learn moreWhy Businesses Choose Custovra
Every successful business listens to its customers. Custovra helps you collect, understand, and respond to feedback so you can make smarter decisions and deliver exceptional experiences.
Get insights that drive business decisions
Measure satisfaction and service performance
Save hours with automation
Build stronger customer relationships
Reward top-performing employees
Turn every response into an opportunity
Why Choose Custovra Over Google Forms
Google Forms is great for simple surveys, but Custovra is built specifically for business feedback, employee reviews, and insights.
| Feature | Google Forms | Custovra |
|---|---|---|
| Designed for Customer Feedback | No | Yes |
| QR Code Printing | Manual | Auto-generated |
| Employee Rating System | No | Built-in |
| Real-Time Reports | Basic | Advanced Analytics |
| Custom Branding | Limited | Full Control |
| Feedback Dashboard | No | Centralized Insights |
Pricing
Plans are based on how many forms (outlets) you run, how many responses you receive each month, and the features you need. Every plan starts with a 14-day free trial.
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Frequently Asked Questions
What is Custovra?
Custovra is customer feedback software for businesses that serve customers in person. You create branded review and complaint forms, share them with a QR code or link, let customers rate the staff who served them, and follow the results in real-time reports.
Who is Custovra for?
Restaurants, cafes, hotels, retail stores, salons, spas and other service businesses, from a single outlet to multi-location chains. See how it works for your industry.
How do customers access my form?
Each form has a unique link and QR code. Customers scan the code with their phone camera and answer in the browser. No app or account is needed.
Can I customize my forms?
Absolutely! Add your brand logo, colours, fonts and questions, and choose the button style and layout.
Do I need technical skills?
No. Custovra is beginner-friendly and simple to use. If you can fill in a form, you can build one.
Can customers rate individual employees?
Yes. Add an employee field and customers choose who served them, then rate them on friendliness, knowledge and communication. Learn more about employee ratings.
Can I collect feedback for several locations?
Yes. Create one form per outlet, each with its own QR code, and compare outlets in your reports. The number of forms depends on your plan.
How much does it cost?
Plans are billed monthly, half-yearly or yearly and differ by forms, monthly submissions, manager accounts and features. Every plan starts with a 14-day free trial. See current prices on the pricing page.
Is my data secure?
Yes. Data is encrypted in transit, kept in access-controlled storage, and every form submission passes a bot check. You can also protect your account with two-factor authentication.
Guides for owners and managers
Start hearing from your customers this week
Create your first feedback form, print its QR code, and see responses arrive in real time. Every plan starts with a 14-day free trial.