Pricing
Plans that grow with your outlets
Every plan includes branded QR code feedback forms, real-time reports and a 14-day free trial. Choose by how many locations you run and how much feedback you expect.
Choose your plan
Prices are shown in your local currency. Switch between billing periods to compare.
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Included in every plan
- Review and complaint feedback forms
- A QR code and shareable link for every form
- Website embed for your forms
- Your logo, colours, fonts and button style
- Star ratings, comments, multiple choice and contact fields
- Step-by-step mode for one question per screen
- Real-time dashboard and reports
- PDF report downloads and CSV export
- Spam protection on every form
How plans differ
- Forms (outlets)
- How many feedback forms you can run at once. Most businesses use one form per outlet or location, each with its own QR code and results.
- Submissions per month
- How many responses your account can receive each calendar month, across all your forms. If you reach the limit, new responses pause until the next month or until you upgrade.
- Manager accounts
- Team members you invite to see and manage your forms and feedback without sharing your login.
- Employee management
- Staff profiles, customer ratings for each employee on friendliness, knowledge and communication, and the team leaderboard.
- Image upload
- Lets customers attach a photo to their feedback, which is especially useful for complaints.
- Email notifications
- Sends each new response to an email address you choose, such as the manager on duty (up to 60 emails per form per hour).
How billing works
- Free trial. New customers start with a 14-day free trial. Nothing is charged until the trial ends, and you can cancel before then.
- Billing periods. Pay monthly, every six months or yearly. The period you choose sets when you are billed.
- Currency. Prices are shown in Sri Lankan rupees (LKR) for customers in Sri Lanka and in US dollars (USD) everywhere else.
- Changing plans. Upgrades take effect straight away and you pay the prorated difference. Downgrades take effect at your next renewal, so you keep your current plan until then.
- Cancelling. Cancel at any time from the billing page. Your plan stays active until the end of the period you have paid for.
- Payments. Card payments are processed securely by our payment provider, Polar. See our terms for the refund policy.
Pricing questions
How much does Custovra cost?
Custovra has several subscription plans that differ by the number of forms (outlets), monthly submissions, manager accounts and features. Current prices are shown above in your local currency: LKR in Sri Lanka and USD elsewhere.
Is there a free trial?
Yes. New customers get a 14-day free trial on their first subscription. You are not charged until the trial ends, and you can cancel before then.
Is there a free plan?
No. Custovra is a paid service. The free trial lets you try it with real customers before you pay.
What counts as a form?
A form is one feedback form with its own QR code, link and results. Most businesses create one form per outlet or location. Some use a separate review form and complaint form for the same location.
What happens if I reach my monthly submission limit?
New responses pause until the next calendar month starts, or until you upgrade to a plan with a higher limit. Responses you have already received are kept.
Can I change or cancel my plan later?
Yes. Upgrades apply immediately with a prorated charge, downgrades apply at your next renewal, and cancelling keeps your plan active until the end of the paid period.
Do my customers need to pay or sign up?
No. Customers scan your QR code or open your link and answer in their phone's browser. They do not need an account.
Try it with your own customers
Create your first feedback form, print its QR code, and see responses arrive in real time. Every plan starts with a 14-day free trial.