About
We help businesses hear from the customers in front of them
Many customers who have a great or a poor experience never tell the business. Custovra makes it quick for them to say something, and easy for owners and managers to act on it.
Custovra at a glance
- What it is
- Custovra is web-based customer feedback software for businesses that serve customers in person.
- Who it is for
- Restaurants, cafes, hotels, retail stores, salons, spas and other service businesses, from a single outlet to multi-location chains.
- What it does
- Creates branded review and complaint forms with QR codes and links, lets customers rate individual staff, sends email alerts for new feedback, and reports on ratings and trends per location.
- How customers use it
- They scan a QR code or open a link and answer in their phone's browser. No app or account is needed.
- Where it is based
- Sri Lanka. Custovra serves businesses in Sri Lanka and internationally, with prices in LKR and USD.
- How it is sold
- Monthly, half-yearly and yearly subscription plans with a free trial. See pricing.
Why we built it
Comment cards get lost, general-purpose survey tools take hours to set up properly, and public review sites only tell you about a problem after the customer has gone. We wanted something a restaurant owner or hotel manager could set up in an afternoon and rely on every day.
So Custovra focuses on the basics that matter in a physical business: a short, branded form that opens from a QR code, the ability to rate the person who served you, a private place to complain, an alert when something goes wrong, and reports that compare outlets and staff fairly.
Contact us
Questions about Custovra, plans or setting up your first form? We are happy to help.
Start hearing from your customers this week
Create your first feedback form, print its QR code, and see responses arrive in real time. Every plan starts with a 14-day free trial.